Making outbound phone calls?
Personal Dialer helps you to connect with up to 100% more people while maintaining visibility and control to accelerate and succeed.
Personal Dialer helps you to connect with up to 100% more people while maintaining visibility and control to accelerate and succeed.
ConnectLeader dialing solutions can dial the phone number that appears under the first phone number field for a prospect, automatically move to dial the second phone number associated with the same prospect, and so on until the target is reached live during a call. This is very powerful when the prospect record contains multiple phone number fields like direct dial, mobile, and company phone fields. ZigZag Dialing will call each number sequentially for the same prospect record. When the prospect is reached live during a dial, the software then skips down to the next prospect record in the calling list.
When a dialing agent recognizes a live connection, the call is instantly transferred to the sales rep. At that moment, a contact screen window pops open with account and contact information. The sales rep. can then use that window to record the call results, schedule a follow-up, and update any data. If integrated with a crm, the data is then instantly synchronized with the database.
Using a local caller ID telephone number can help sales reps greatly increase the opportunity to speak with prospects. Some research shows a 30% increase in call pick-ups using a local caller ID.
Remote Coach allows sales managers to monitor or ‘whisper’ to their sales reps in real time during the telephone conversation without the other party being able to hear the conversation.
