ConnectLeader Personal Dialer® is a cloud-based power dialing solution that will help you to connect with up to 100% more people without forcing you to change your process to suit the software. Personal Dialer enables you to easily upload dialing lists from your CRM system. Once you are ready to dial, advanced features such as our area-based caller-ID feature, improve connect rates by displaying a local caller-ID
Save time and improve lead generation by leaving voicemails using Personal Dialer’s pre-recorded voicemail feature. All of your notes related to calling attempts and connects go directly into your CRM system, making it easier to record your efforts and blow away your KPI’s!
Need Even More Speed? Ask about Team Dialer.
Looking for a Click-to-Call solution? Pick Click Dialer for Salesforce.
ConnectLeader dialing solutions can dial the phone number that appears under the first phone number field for a prospect, automatically move to dial the second phone number associated with the same prospect, and so on until the target is reached live during a call. This is very powerful when the prospect record contains multiple phone number fields like direct dial, mobile, and company phone fields. ZigZag Dialing will call each number sequentially for the same prospect record. When the prospect is reached live during a dial, the software then skips down to the next prospect record in the calling list.
When a dialing agent recognizes a live connection, the call is instantly transferred to the sales rep. At that moment, a contact screen window pops open with account and contact information. The sales rep. can then use that window to record the call results, schedule a follow-up, and update any data. If integrated with a crm, the data is then instantly synchronized with the database.
Using a local caller ID telephone number can help sales reps greatly increase the opportunity to speak with prospects. Some research shows a 30% increase in call pick-ups using a local caller ID.
Remote Coach allows sales managers to monitor or ‘whisper’ to their sales reps in real time during the telephone conversation without the other party being able to hear the conversation.