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human agent-assisted dialer

Team Dialer®

Boost Sales Productivity up to 800%

Parallel-assisted dialing for B2B business development and inside sales.

ConnectLeader Team Dialer

Tired of making 100 manual calls in a day that result in zero conversations? Your outbound calling AND inside sales teams can see an 8x increase in sales productivity and connects with Team Dialer.

Anyone who has spent a day in sales knows that outbound calling combined with live conversations is the fastest and most cost-effective way to feed your top of funnel sales pipeline and drive revenue.

THEN: The Problem with Outbound Calls As a sales rep or BDR, your focus should be on what you do best: Having conversations and influencing prospects to understand the business benefits of your product and service. But there’s not enough time in the day to reach the amount of prospects you need for your current method of outbound calling to have sustainable impact on your sales pipeline. Plus, you’re faced with several obstacles—navigating phone trees, gatekeepers, receptionists, and voice mail. These factors mean it can now take up to 20+ calls to reach a single prospect and about 90% of your time each day is spent on non-productive work.

team dialer dashboard

NOW: Over 125 Calls in 1 Hour  With ConnectLeader’s Team Dialer agent-assisted dialing solution, you can consistently make over 125 dials and have between 7-10 live conversations in one hour, on average. Most sales reps need a full day to make over 125 calls, but now, you can make that number of calls in just one hour. Think about the 800% increase in productivity you’ll have by being able to reach more people and have more conversations each 8-hour day.

Team Dialer seamlessly combines the efforts of our trained human dialing agents (no robo-dialing, so you’ll be TCPA compliant) with our patented technology to substantially increase your B2B sales call volume and live conversations. Our dialing agents do the busywork for you of dialing, navigating phone systems, and even talking with receptionists. Once they’ve reached your ideal target decision maker, they instantly hand off that live conversation to you. This entire process is invisible to your customers. Each connected call is just like any other direct call made by you or your sales rep or BDR to your customer!

Team Dialer’s direct integration with CRM systems, such as Salesforce, Hubspot, Microsoft Dynamics, and others means it works the way you do. It instantly updates your CRM call logs, schedules your CRM follow ups, and offers all of its call data back to CRM for reporting and analysis.

Want to crush your sales goals? Of course you do! You owe it to yourself to take a look at Team Dialer.

Key Features of Team Dialer:

  • Over 125 dials per hour
  • 7 to 10 conversations per hour
  • Once the sales reps choose who to call, our dialing agents make the calls; navigate phone trees, gatekeepers, and receptionists; and instantly hand off live conversation with the target decision maker.
  • Web-based technology is available anywhere. Flexible subscription licenses include automatic upgrades, technical support, and CRM integration.
  • Out-of-the-box integration with Salesforce, Microsoft Dynamics, and other leading CRM systems.

Full Dialing Visibility:

  • Users have full visibility of the outbound dialing process in a table view and can select or deselect records, make notes, and directly launch CRM systems to view record details.

On-Demand Dialing:

  • Schedule outbound calling sessions as needed with online scheduling feature.

Remote Coach:

  • Monitoring Mode: Allows sales manager to listen to live conversations.
  • Whisper Mode: Allows sales manager to “whisper to” rep with suggestions to improve conversations.

Targeted Local Caller ID:

  • Multiple Caller ID options including Blocked, Mapped by Area Code, and custom. Use your own caller IDs or ConnectLeader can create custom caller IDs for you.

Dashboards, Analytics, and Reports:

  • Track usage and adoption in real-time. Reports can be viewed live or exported via CSV files. Determine trends in sales activity for coaching or remediation.
zigzag dialing

ZigZag Dialing ®

With ConnectLeader dialing solutions, you will dial the number that appears under the first phone number field for your prospect. If that person isn’t reached, you can choose to dial the second phone number for that prospect and then move onto the third number until the target is reached live. This is powerful when the prospect record contains multiple phone number fields like direct dial, mobile, and company phone fields. After you’ve reached the prospect live during a dial, you will then move on to dial the next prospect record in your calling list.


A Single Pane of Glass for Information

When a dialing agent recognizes a live connection, the call is instantly transferred to the sales rep. At that moment, a contact screen window pops open with account and contact information. The sales rep. can then use that window to record call results, schedule a follow-up, and update any data. If integrated with a CRM, the data is then instantly synchronized with the database.


Customized Local Caller IDs

Using a local caller ID telephone number significantly increases your opportunity to speak with prospects. Some research shows a 30% increase in call pick-ups when using a local caller ID.


Remote Coaching

Remote Coach allows sales managers to monitor or ‘whisper’ suggestions to their sales reps in real time without the other party being able to hear the conversation.

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