B2B sales managers can remotely listen in on live conversations and “mentor” reps with “whisper mode” feature.
ConnectLeader® announces the availability of the Remote Coach function as part of the ConnectLeader Version 5.0 enhancements. Remote Coach allows sales managers to listen in on calls in real time. The “Whisper Mode” allows the manager to ‘whisper’ instructions to the sales rep. without the customer hearing them.
Before we added the Remote Coach feature, sales managers were not able to see, hear, or coach their sales reps while on the phone. This unique feature helps speed up new hire training time and effectiveness.”
Mark Lynch, Director of Sales and Business Development, ConnectLeader
The ConnectLeader Team Dialer™ Live Conversation Automation and Personal Dialer™ sales acceleration solutions help users increase their sales productivity by automating the outbound calling process.
Powerful Dialing Features Improve Productivity and Effectiveness
ConnectLeader’s powerful dialing platform includes many outstanding technical features to accelerate the sales process.
CRM Integration: ConnectLeader products provide “out-of-the-box” integration with Salesforce.com and Microsoft Dynamics CRM.
Visibility: Users have full visibility of the dialing process in a table format and can select or deselect records, make notes, and view CRM records while in the dialing software.
Custom Field Mapping: An intuitive mapping wizard simplifies the field mapping process. Custom field maps can be saved. Users can prioritize their lists in the My Lists module and launch calling sessions directly from the My List screen.
Extensive Reports and Dashboards: Reports including real-time statistics including number of dials and connects per session. Reports can be viewed in charts and exported to other applications.
Users can specify what records to update in their CRM with data gathered during the Connectleader dialing process. Data updates can happen in near real-time and can be used to clean up the calling list for subsequent dialing.
ConnectLeader’s revolutionary dialing platform helps B2B sales organizations improve personal and team sales productivity by reducing non-productive calling tasks. We were the first in the market to offer a single dialing platform, provide full visibility into the dialing process, and provide two-way live bi-directional synching with Salesforce.com, Microsoft Dynamics CRM, and other CRM systems.
Personal Dialer™ is a state-of-the-art cloud based dialing application that helps sales professionals, business owners, and consultants improve their sales dialing productivity while maintaining control of the calling process. Sales reps using Personal Dialer can increase their calling productivity by 50 to 100%.
The Team Dialer™ Live Conversation Automation (LCA) is a sales acceleration solution for anyone making high volumes of outbound calls. Quickly improves productivity for sales prospecting, business development, and lead qualifying. Users can accelerate the sales process by reducing non-productive calling tasks and integrating with sales automation systems. Team Dialer combines state-of-the-art cloud-based software technology with a team of human dialing agents who perform non-productive calling activities like navigating phone trees, gatekeepers, and leaving voice mail messages. Team Dialer’s Live Conversation Automation solution can increase sales reps’ productivity by 8 times.
ConnectLeader, Team Dialer, and Personal Dialer are trademarks of Agileview Software, LLC.