In most organizations, sales groups are split into business development teams and sales teams. However, there is a growing trend, especially in smaller organizations, to utilize full-cycle (or full desk) sales representatives. Full-cycle reps are responsible for the full sales cycle from prospecting to closing to account management.
This model works well in early stage companies that have a smaller client base. But as the business grows, these sales reps take on more and more responsibility. Full-cycle reps end up taking on a lot of different responsibilities and managing existing accounts and their current pipelines take up more and more time.
