ConnectLeader Announces Integration with NetSuite® CRM

The ConnectLeader® Sales Dialing platform now offers “out-of-the-box” integration with NetSuite® CRM allowing users to improve their sales process velocity.

The ConnectLeader Team Dialer™ and Personal Dialer™ sales acceleration solutions help NetSuite CRM users increase their personal sales productivity by accelerating the outbound dialing process and conducting more live phone conversations in less time.

The Connectleader dialing platform directly integrates with NetSuite CRM and does not require users to enter separate login credentials to use the ConnectLeader solution.

NetSuite CRM customers will benefit from ConnectLeader’s tight bi-directional integration, real-time analytics, and easy-to-use user interface with our standard product. There is no need for custom integration.  This is our third connector with top CRM vendors putting us in a unique position to offer integrated dialing capabilities for clients who have invested in different CRM technologies.”

Mark Lynch, Director of Sales and Business Development

ConnectLeader Functionality:

  • Users can import Saved Searches directly in to Connectleader.
  • Users can specify what records to update in NetSuite CRM with data gathered during the Connectleader dialing process.
  • Data updates can happen in near real-time and be used to clean up calling lists for subsequent dialing.
  • Any field can be mapped and made visible in the ConnectLeader screen during the dialing process for customized workflows and optimized workflows.
  • Sales reps have full visibility to contact records prior, during and after every call
  • Bi-directionally sync data associated with calling activities
  • Monitor calls and “whisper” using Remote Coach feature

About ConnectLeader

The ConnectLeader® Sales Dialing Platform helps B2B sales organizations improve personal and team sales productivity by reducing non-productive calling tasks. We were the first in the market to offer a single dialing platform giving sales teams the ability to choose from a range of dialing speeds to match their sales productivity needs. ConnectLeader solutions feature our patented visibility and control features and provide bi-directional synchronization with Salesforce.com, Microsoft Dynamics CRM, Oracle on-demand CRM, Netsuite CRM, Zoho CRM, Bullhorn, and other CRM systems.

Click Dialer™ is a click-to-call softphone embedded into the Salesforce.com CRM environment. Sales reps simply click on the phone number to start dialing. Users also have the option to select multiple names and let the software dial in a list mode. Call results, emails sent, voicemail drop, and follow-up activities are updated for analytics within Salesforce.com in real time. Sales reps using Click Dialer can increase their calling productivity by up to 30% over manual dialing.

 Personal Dialer® is cloud-based power dialing technology that takes calling productivity to the next level. Personal Dialer provides visibility into calling, allows the reps to control the selection of the next call, progress to next call quickly, and a host of many other features. Reps can increase their calling productivity by 50% to 100% over manual dialing.

Team Dialer® is a sales acceleration solution for organizations who want to further boost dialing productivity for outbound prospecting, business development, and lead qualifying. Team Dialer accelerates the sales process by delegating non-productive calling tasks and integrating with sales automation systems. The Team Dialer solution combines state-of-the-art cloud-based software with a team of human agents who assist with call navigation, allowing your sales reps more time to sell. Team Dialer customers typically have 8 to 12 live conversations per hour, an 800% increase over manual dialing. www.connectleader.com

ConnectLeader, Click Dialer, Personal Dialer, and Team Dialer are trademarks of ConnectLeader, LLC.

All brand names and product names are trademarks or registered trademarks of their respective companies.

About NetSuite 

NetSuite Inc. is a leading vendor of cloud computing business management software suites. NetSuite enables companies to manage core key business operations in a single system, which includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), and ecommerce. NetSuite’s patent-pending “real-time dashboard” technology provides an easy-to-use view into up-to-date, role-specific business information.

For more information about NetSuite, please visit www.netsuite.com.

NOTE: NetSuite, the NetSuite logo and OneWorld are registered service or trademarks of NetSuite Inc.

Salesforce.com and Microsoft Dynamics CRMare registered service or trademarks of salesforce.com and Microsoft Corporation respectively.