Visibility and Control features
to provide visibility for the sales reps into live communication sessions and dynamic control of many aspects of the system such as the order of prospects for contacting, number of attempts, and Do-Not-Call updates (before, during, and after the communication sessions)
Online Scheduling of Calling Sessions
to facilitate better time management by the sales reps
Remote Coaching features
for actively listening and coaching sales reps during live calls
Cadence/multi-touch capabilities
that enables sales reps to easily plan and execute multi-touches such as calling, leaving voice messages, sending emails, and sending texts
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Dynamic Agent Allocation
for optimizing allocation of agents to assist sales reps to accelerate selling
These patents protect many aspects of the Connectleader’s innovative sales acceleration technology, and are key components of a comprehensive international patent portfolio that includes many patents pending worldwide.