B2B Sales Teams that rely on outbound calling understand the importance of live conversations with educated, well trained sales reps. The business problem we solve is that highly trained reps cost more and need to be more productive. More than 90% of a sales rep's time is spent on non-productive outbound calling activities such as dialing numbers, navigating through phone tree menus, talking to receptionists, and leaving voicemail.
Using call centers with cold calling scripts doesn’t work for complex or technical sales. Answering technical queries posed by prospects and convincing them to try out the new product is a stiff challenge for uneducated call agents. Also, the details of each conversation need to be captured successfully and 3rd party call centers are not integrated with your sales team’s systems. Predictive dialers result in too many dropped calls, which results in tarnishing your company’s brand.
With ConnectLeader, your sales reps can avoid the administrative aspects of outbound calling and will see one connect for every 20 to 30 dials by our professionals, or 8 to 12 live conversations per hour. This puts your talented sales professionals in front of decision makers more often, and in less time - doubling the productivity of your sales team without adding staff. Your sales team will have more time for meaningful sales conversations and follow up with decision makers.
Unlike predictive dialers, ConnectLeader is an advanced dialer combined with human dialing agents to deliver 8 to 12 live conversations per hour directly to your sales team. Essentially, ConnectLeader empowers your sales team to delegate the non-productive outbound calling activities to low-overhead human agents and focus on more productive live conversations with prospects.
Sales teams can integrate ConnectLeader’s Team Dialer and Personal Dialer products with their Salesforce® account to capture accelerated outbound calling results.
See ConnectLeader in action. Contact ConnectLeader for a live demo today.